Customer Profile: Jennifer Serr
We are excited to present the first of our customer interviews!
Jennifer Serr of Sewing with Jennifer Serr shares her Julie’s stories with Heidi Bennett, long time friend and colleague of Julie’s…read on!
Customer Name: Jennifer Serr
Occupation: Owner and lead instructor at the Sewing Room in Alameda
City of residence: Alameda
Heidi Bennett: When did you start coming to Julie’s?
Jennifer Serr: About 8 years ago
HB: What has made you a long time customer?
JS: Julie’s feels like an extension of my home. It’s really comfortable. I like what’s on the menu, it’s really healthy and there are plenty of Gluten Free options.. Julie’s always has the tea I want, prepared the way I want and then served to me and it’s just perfect.
HB: So, that makes it better than home!
JS: I really like the décor, the music, the people. I’ve met lot’s of people here that I’ve had long relationships with. I met Sue here and after chatting we realized we lived on the same street, we had daughters that were interested in similar things, and we had a lot in common. I met you (Heidi) and I met Julie. I continue to come back and have meetings with groups, and meet new people all the time. In fact, there’s five people in here right now that I know, so it feels very familiar and cozy.
HB: What do you think might surprise people about Julie’s?
JS: I think it might be the food. How carefully thought out the food is and the intention of wellness behind it. It’s delicious but it’s also meant to nourish you in many ways.
HB: How have your ordering habits changed over the years?
JS: Well, they definitely have changed over the years, because when I first started coming in I only ordered tea. Then, when she started offering more food, I started having the food, and then when she started offering the wine, I started drinking the wine. It’s definitely evolved with Julie and what she’s offered. This tea I’m drinking for instance, the Pu-erh, I asked for a strong tea and it was suggested to me and now it’s my staple tea.
HB:What is your favorite order at Julie’s?
JS: If I come for breakfast it’s the granola or the baked eggs. For lunch I love the Bunny Salad. For dinner it’s would be soup or salad. I’d love to see a heartier, warm polenta dish, and an occasional meat dish as a dinner offering.
HB: Do you have any favorite Julie’s stories?
JS: Julie and I were caught in a fashion exchange that ended up being covered in Alameda Patch. Julie bought a shirt from me in my Etsy store and I brought it in and the editor of Alameda Patch was here so it became a local news blurb.
HB: Any tips for a someone new to Julies?
JS: Try new things! Oh, and take your cell phone calls out front
HB: Thank you for taking the time to share your Julie’s experience, Jennifer!
JS: My pleasure, I LOVE Julie’s!
Curious about Jennifer’s Sewing Room and sewing classes?
Find her at: http://www.jenniferserr.com